Postage & Handling

All orders will be processed and dispatched within 3 working days unless stated otherwise in the product description.

 

Domestic

We ship from Melbourne, Australia.

Standard Shipping (approximately 2-8 business days): $8.95 AUD

Express Shipping (approximately 1-4 business days): $14.95 AUD 

Free Standard Shipping for orders over $100.00 AUD 

 

International

We frequently update our courier options to ensure your orders get to you as fast and cost effective as possible. For international orders, all shipping charges are calculated in checkout before your order is placed. There will often be several options to choose from based on your destination country.

 

We do not deliver to International PO Boxes/Parcel Lockers. If you enter a PO Box address, your order will not be shipped and we will contact you for an alternative address. If we don't hear from you within 48 hours of contacting you, your order will be cancelled and refunded. 

 

International Duties & Taxes

Shipping prices quoted do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs website for further information.

 

You will not always be required to pay duties or import tax, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises. We have highlighted some customs websites to refer to before purchasing below.

 

Canada: https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html

 

New Zealand: https://www.customs.govt.nz/personal/online-shopping/

 

The UK: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

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